I was scammed by this company
I was scammed by this company! On December 25th 2022I placed an order for a pair of sneakers from Rovux footwear. On January 9th I received a notification that my order was delivered but I never received the package 🤔. So I reached out to customer service for help to locate my order. Customer service replies saying their carrier left my package with some random security guard without any attempt to deliver the package to my apartment, nor proof of the delivery to security. So I do my own investigation with building management and security whom denied ever receiving a package! So I reach back out to customer service with the results of my investigation looking for a full refund now because I’m clearly not at fault, but instead I’m being denied. Now I’m out of money and sneakers for no apparent reason! Do not buy anything from ROVUX FOOTWEAR or you will be next!