Thank you for the great and excellent service.
I am living in SA and bought a product where the charge port stopped working. I have submitted a warranty claim as the store where I bought it is not accepting any returns. The communication from SMOK was clear and prompt. They guided me through the entire process which was quick and seamless. Without hesitation, SMOK replaced my product and delivered it to SA without any issues. I have received good service at no additional cost. I would recommend SMOK to everyone I know.