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Jean Sanderson

美国

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Buykud

Stuff looks good but don't do it!

The item was as it appeared but was a very strange cut. It didn't fall well and I'll never wear it. It took over a month to receive it and was late even according to their shipping schedule , "after processing". Customer service is non existent! I was in the hospital when it arrived, my husband picked it up. Four days after receiving it I tried to return it. The return instructions page wouldn't let me send the request because it said the time window for return had expired! It was less than a week since delivered. They say you have 30 days to return item for complete refund. I sent a message to "customer service" and have heard nothing. I will never order from them again. Temu is a much better experience. After my review they did respond to me. There were some hoops to jump through, but they did provide a return address and I have sent the item back. The return postage was about a third of the cost of the item.

2024-03-18