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T. Shearer

西班牙

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Yoho Mobile

Unresponsive

I got an unlimited data plan. After 2 weeks, I lost internet. I wrote to them and the issue was fixed promptly. Service worked a week & failed again. I wrote and it was fixed. Again after another week. I renewed for another month, and after 3 days (literally), no internet again. I wrote, providing data, screenshots (apn settings, roaming, etc), & got no reply. I sent maybe 10 emails and they ghosted me. So I paid 30 days unlimited internet and was able to use it for 3. Since they didn't fix the issue, I asked for a refund. No reply either. Terrible customer service, dishonest company, STAY CLEAR

2024-09-26有帮助 1