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Julie (Hull)

英国

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DBZ-Store

I would give zero stars if could

I would give zero stars if could. Disgusting service, robbery and fraud. Trying to return items to this company, ordered through Debenhams website, still waiting for email from them to instruct how to return! Can’t believe how difficult it is contacting this company. Emails don’t send, speaking to possibly AI on texts, repeatedly sending same messages. As for Debenhams allowing this company to trade through them is unbelievable. Avoid at all costs. I for one will never use Debenhams again, the company trading through them is called, My Accessories London, horrendous, and as for trying to name themselves similar to Accessorize, says it all. If you look up the company, similar difficulties trying to return, ie, emailing them first to try and sort a return. Disgusting, no customer service at all!

2026-01-03有帮助 2