Terrible customer service and return policies
I would say that the products are good but the customer service is awful:( I bought hair products and makeup but since I couldn’t try before buying, I ordered additional colors to see which shades were best for me. Then, I jumped through all their hoops to return products that didn’t work, getting a return authorization code and paying for shipping. I should have received a refund of at least $53 but the refund was for $8.76! Can you believe that!?! I also had to google their customer service number because nowhere on their site do they put a link for contacting them. At this point, I don’t care how good their products are if this is how they treat their customers. I also don’t care for companies that make you have reoccurring shipments. I just want to buy what I need when I need it. I will be canceling my account!