ULUlefone★★★★★
Dont buy Ulephone, no support!
I recently bought a Ulephone Armour 22. I am in South Africa and live a fair distance from Johannesburg, too far to drive to return a phone. I've only had it a month and it does work, so far. However the nearest "support" center is RuggedSA in JHB. When I got it it had a balloon that appeared at the bottom of the screen over the key pad (if you were using it) confirming your last command, or "Call ended" whatever, bottom line you couldn't see the keyboard to type, couldn't swipe or tap it away, it just stayed there. I contacted RuggedSA by phone and their "support" told me it was an android issue and that "I wanted my Ulephone to be like my Samsung". I couldn't accept that the android developers would allow this, so I sent emails to them and they said they had "escalated" the issue. A week later still no reply, so I emailed again, no reply. Then I phoned and asked for the MD and was put through to supposedly the 2IC, he promised to come back to me and never did. I phoned again, and again was put through to management, again a promise and again no followup. Eventually with Google I found the solution to the problem. It was a setting that didn't appear in the settings menu but when you searched for it it appeared. It was set to 2 minutes, I deactivated it and problem solved. I then sent the link to RuggedSA advising them that I had solved the problem and after all that they replied "Glad your phone is working now". No apology as to how I was treated, no thanks for solving the problem that they couldn't, just have a nice day! I should have spent the extra money and bought another Samsung, at least they have support centers everywhere and their support knows what they are doing! Buy Ulephone and be prepared for stress!
2024-08-15有帮助 1
DVDVDFab★★★★★
NOT ANY DVD
I have a collection of DVD's all bought between 2005 and 2012, nothing new. All commercial music DVD'S, some with different regions. Firstly you should know that this program (nor any other I have been able to find) will " rip any DVD" they will not! I have tried quite a few, including Handbrake with libdvdcss add on and VLC as well as another paid for DVD ripper. My discs have been in storage for about 10 years and hardly used, so they are in pretty good shape. Out of about 150 discs I have 9 that will not rip. The programs either get stuck on "analysing disc" or rip half way (using your time) and then stop. Nothing will rip them. Second, I can really only speak about the ripping function as I have been ripping my collection to ISO clone copies, but no disc will rip in 5 minutes, they take an average of 40 minutes, some more, some less but 5 minutes is just not true. I tried the free version of DVDFab before buying it because I wanted to know if it would rip the discs the others wouldn't before spending the money. The free version does not offer ripping to ISO clone, but it did make an MP4 of one disc the others wouldn't, so kudos for that. But the advertisement about "rip any DVD should be rip "almost" any DVD. It also did something the others didn't which was import metadata on the disc. After ripping 1000's of CD'S I am used to this information being imported with the rip, something other programs don't offer. Bottom line is that wether or not it's a region issue, or a protection issue, it WILL NOT RIP ANY DVD.
UPDATE
Thank you for your reply. I would probably buy your program IF I could verify that it works for ALL DVD's. You might consider allowing 3 free ISO file rips in your trial version. Your software is not cheap, I have already been caught once buying a program that promised "Any DVD" but wouldn't. It wouldn't cost you to allow 3 free ISO rips with your trial version,most people have 100's of DVD's to rip. I won't pay that kind of money again unless I know that it will actually rip "any DVD". Just something for you to consider. Also, read the reviews, previously when I needed help from the software I bought mails were returned blocked from all of their addresses, leaving me stranded and with zero support or way to contact them. With respect, Chinese companies need to up their support and contact ability, it is a common complaint in the reviews.
2024-08-11
