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Orhan Yenice

波兰

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Cigbest

No response - no shipment

After I placed my order and paid for the items, the status of the order remained unchanged for 2 weeks, even though it was advertised as 24-48h shipping. There have been several attempts to contact CigBest either through their webpage per message or through email, to get an update of the order and to ask for a refund since the items have not shipped, but I have not received any response at all. This webpage does not seem trustworthy and currently I have neither the ordered items nor my money. I contacted my bank to initiate a chargeback on the credit card and I provided them with the timeline and prove of the interactions. I would advise to stay away.

2023-02-07有帮助 2