Superb customer service
I was bummed when my beloved 400 count humidor crashed & burned, but Newair's Customer Service folks turned that into a great experience. 1st, Anfernee via email handled my questions better than expected & then Lonie Castro stepped in over the phone & not only answered my questions but reassured me that my timeline would be met for delivery of my new unit. It was the combined effort of these two folks who resulted in a sale. They both should be congratulated!