I purchased a TV from Prismplus
I purchased a TV from Prismplus, and the experience has been disappointing. After reporting an HDMI issue in July (while still under warranty), I followed their troubleshooting instructions for months, which only led to a new problem—a line on the screen. Despite my repeated requests, they refused to send a technician and delayed the process until my warranty expired. Now, they claim it’s a panel issue that can’t be fixed, and they want to charge SGD 90 for a technician visit. I’ve only had this TV for 3 years, while my 5-year-old LG TV still works perfectly. This speaks volumes about the poor quality and build of Prism products. The lack of effective customer support only makes it worse. Think twice before buying from them.