Window AC left in yard by road
Ordered a window air conditioner that was supposed to be delivered on a Tuesday originally. Got a notice today of on a Sunday that it was coming that day. Got a notice on a Sunday that it was coming that day instead. I was already worried because I saw they shipped it with ontrac who is notoriously bad at everything. So I got to notice it was delivered and I had seen no one anywhere, went to the end of my 350-ft driveway and found it sitting on the ground right next to the road. I'm an elderly woman had no one around to move it and had to bother somebody else on a Sunday to drive all the way over here pick up a heavy air conditioner and haul it to my house. The bracket I ordered however was shipped with UPS for delivery later on a totally different day, and had they shipped with a reliable delivery provider such as UPS or FedEx it would have been brought to my home like it should have been. Forget talking to anyone in customer service at Home Depot or Ontrac you're just wasting more of your time because they could care less. Totally unacceptable I will never order delivery from them again.