I do not feel safe shopping at this…
I do not feel safe shopping at this store anymore no matter the location. I am older and often use a cart from the parking lot to walk in with some support and of course walk back out. I sometime go in to look for something specific and do not impulse buy in this economy. I just rolled back out, nothing in cart over the years and was fine, now if you try to go out with the cart empty it stops dead cold in the doorway, causing injury to legs that then slam into the stopped basket. The cashiers and management are rude and avoid being approached about it and are very unconcerned if you are hurt, only stating you can fill out paperwork if you have a problem with your visit. You are judged as being guilty the minute that basket stops in the doorway and no one comes to help you move it even if you are in pain. I do not think this is a reasonable security measure. If HEB is so pissed about theft, then put a human at the door like Wal-mart and show some compassion and respect.