NEVER USE THIS COMPANY!!
NEVER USE THIS COMPANY!!! If I could avoid giving this company 1 star, I would. I received the product late, and with the inside stuffing coming out. I was told by ‘customer service’ via messenger, after sending photographic evidence, that they are ‘fine and just push it back in’. After a lot of messaging, I eventually got them to agree a refund, 20%! Which I refused, they then offered 30%, which I also refused. I have been battling with for a full refund, which they have now approved but are asking me to pay the shipping to China! Sorry, to a room, in an apartment, in China! This company, and I use that word lightly, is an embarrassment and extremely unprofessional. I have dealt with a number of small companies before, but not one like this that will take no ownership when the product is unfit for purpose or when the customer is dissatisfied. I appreciate some may have had a pleasant experience but this has been one of the most off putting experiences I’ve had to date!