Late delivery, many missing items, poor customer service
Late delivery and missing major ingredients. I have been a loyal customer of Marley Spoon for several years. For the most part, the ingredients and recipes have been wonderful. Lately, however, the service has been terrible. I received my latest order two days late and it was missing over 70% of the ingredients. I was given no warning about this so had to quickly make other meal plans. When I communicated this to Marley Spoon, they offered me $15 credit towards my next order. Considering my order was valued at $88, this was not nearly enough compensation. Subsequent requests to correct this have gone unanswered.