⚠️ Warning NOT A GOOD DEAL
⚠️ Warning: PVY Z20 PLUS Electric Bike - Critical Defect & No Support I must advise against purchasing the PVY Z20 PLUS electric bike due to a critical factory defect and a complete lack of customer support. The Core Problem: The bike has a serious manufacturing flaw where a screw on the rear brake is misaligned and constantly rubs against the main power cable. This friction severs the cable, leading to motor failure within a few weeks of normal use. The Support Issue: The brand offers no technical support within Europe. When attempting to file a warranty claim, they avoid all responsibility by redirecting customers to a purchase link for parts, falsely attributing the damage to "user misuse." Conclusion: This is a product with a fundamental design flaw, no viable technical support, and a company that refuses to honor its warranties. I cannot recommend this model until the manufacturer officially acknowledges this defect and provides a real solution for affected customers.