I ordered a hat, heels and purse set
I ordered a hat, heel and purse set on 2/11/23. On 3/6/23 I contacted slippersin to ask where were my items, because I haven't gotten them. I ordered them way ahead for my event, which was on 3/7. Their website claim shipping takes 7-12 days. I never received any email updates or anything about my items. They claimed that my order was delayed because they are short staffed, and they weren’t able to send it off until 3/3 and I will get them on 3/15. I still never received any updates. I asked for a refund and they refused. They said when I return the items, they will issue a refund. At this point I feel scammed and will have to wait another month to get a refund. The items did arrive on 3/15, a heel was broken (see profile picture), the hat was jammed into the package and bent all up and all of them were different colors when they were all supposed to have been a solid blue same color. The heels are purple not blue. I asked for a return label to send the package back, but they said they don't have those, and if I send the items to the address it came from, they will only refund me $10 "for inconvenience" but it's a $10 shipping fee for me to send them back. They are still refusing my refund. Please do not order from these people!