Appalling Customer Service
Appalling Customer Service I purchased a 10ft trampoline based off the 5* reviews I had seen - paying more than average for the trampoline but assuming i would get excellent customer service. The whole process has been a shambles. The trampoline was delivered with parts missing so couldn't build it ready for my daughter's birthday. I was then told the items were out of stock (why sell it in the first place). After several emails, they sent one of the missing parts (i needed 4). I sent emails that weren't responded to. Nobody seemed to know what was going on or following up with any customer issues. Eventually all the parts arrived and didn't fit! I gave up and asked for a refund which i also had to chase. Don't waste your time!