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Michele Traver Rusher

美国

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BendPak

If I could give negative stars to this…

If I could give negative stars to this company I would. HORRIBLE COMPANY TO DEAL WITH! DON'T DO IT!! GO SOMEWHERE ELSE TO GET A LIFT. My husband purchased a 2 post lift back in July of 2022. We have patiently waited 9 months to take delivery of the lift in which was delivered, March 14, 2022. We were told they were on back order. We received the lift, and scheduled a company come to install it for us. Upon unboxing the lift, one of the posts had a broken weld the ENTIRE length of the post. SERIOUSLY??? who inspects them before they are shipped? Why would they even send it out to the customer like that? Now trying to get the DEFECTIVE post replaced they want us to wait an additional 6 weeks. We have already waited over 9 months. We are ready to put this lift out to the curb and have them pick it up! My husband has called too many times to follow up and we get different answers. No one calls back as promised. Then you have to start your whole story over with a new person. COMPLETLY A JOKE!! No professionalism, no follow through, horrible mistake. BUYER BE CAUTIOUS.

2023-03-21