Not a customer service oriented company.
Two workers came out but only one actually did the work. They said they could put the windows in with my curtains in place, but they took my curtains down and the curtains did not work when they put them up. I am waiting for help to get my curtains up as I am 68 and can't climb a ladder. They replaced my 2.25" molding with 3.5" to cover up damage to my walls. They didn't have molding for my second window so they could not finish the job. I live 1.5 miles from Home Depot so I am not sure why they couldn't buy the molding. They told me I had to pay the balance even though I was told to pay the balance when the job was completed. I was also told they would be back and have the work completed before the week was out. 8 days later I called and raised cane as to why my windows are not finished and why my curtains were not hung properly. I was told they will be back out 4.5 weeks later. I need the rest of my windows replaced in my house, but I will not use this company again.
