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Jersey Murrell

美国

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Homrain

Order #WBHRUS7450

I have reached out to your company 4 different times. Each time I am assured that once my order is shipped out I will receive an email about tracking information. I placed my order on March 7th. On your website it says that tailoring will take 7-12 business days to complete, so my tailoring should have been done around March 22nd for the max time that you have stated. I know that it is around prom season but I would like to be informed if my dress is not done. On March 25th I got a response to my email saying that my dress is almost done, and once it is shipped I will receive an email containing shipping information and tracking. Now you have also said on your site with standard shipping it will be 3-10 business days and considering it is over the time for tailoring I am worried that my dress will not be done by April 22nd, the day of my prom. I also have still yet to receive any information about shipping and am getting quit frustrated about this whole situation.

2023-03-29