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Vanisha Sree

马来西亚

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Grab

The grab service not good

I am very active person In grab because I am using it in my daily life . But the services is very worst not only the drivers sometime not having cleanlinesses . But recently I have facing an issue with this is grab service where the driver used to send text to cancel the booking by giving reason as it’s far and the price is not acceptable. The price or charges nothing to do with customer where sometime we were charge double of normal rate . Still we have to use it and why driver have to claim the price is not acceptable I can’t come there for Xprice . In one time sometime I have no choice then to cancel the booking for 3 times because the grab driver doesn’t want to come or not show up at all even after few hours . As customer i will receive penalty or suspension for continues cancellation of booking which I have experienced .

2023-04-02