This company should get -10 stars!!!!! They are HORRIBLE!
If I could give this less than one star I would! This company is absolutely horrible! I purchased a dress on March 24th, and paid $200 with shipping. The dress was purchased for Prom, which is on April 10th. Yes, I’m aware that is a little late. However, she just decided she wants to go last minute. It is now April 10th and this time has yet to ship out. Shipping that I paid for was 6-10 business days. I have sent multiple communications and the responses I haven’t gotten range from “We have let the team know of your needed arrival date, but can make no promises” to “ be aware full refunds are only possible if you cancel within 120 hours of the purchase” to “Shipping time frames are NEVER guaranteed”. Not one time has this, suspect at best company even apologized for the horrible Customer Service, for the bs shipping time frame, or for the general lack of clear communication. I am now being forced to despite the charge with my bank, and who knows if I will get my money back or not. And spend more money on an another dress that god willing will be here on time! Save your money, your time, and the headache and order somewhere else. Do NOT be deceived by the reviews on their website. They are an overseas company, who I believe ships from CHINA. They legit have no intention of shipping anything in the time frames you pay for, nor do they have any customer service whatsoever. There is not even a number to call, just a basic email for every department. I will be informing the BBB, and possibly a lawyer. I REPEAT, don’t get scammed by this company!!!!!