Their website is good
Their website is good, it is easy to order their shoes, and their shoes are nice. The ones I ordered were too large, so I had to return them. The return process was not as easy and convenient as other merchants. Instead of doing it all quickly and easily on their website, I had to email them to tell them I had a return. Then they had to email me the address to return to. I had to create my own label and pay for it myself. Not the most customer-friendly approach.