Excuses and more excuses!
This company makes excuse after excuse and never takes responsibility for their actions. We ordered a dress for my daughter’s prom because they promised the dress would be here before April 21 ( her prom day). They only created a shipping label on April 12 but never shipped the dress. Creating a shipping label doesn’t count as shipping. We also paid for expedited delivery. The dress never shipped out until April 18. Yet they still failed to overnight it. They shipped it regular UPS . Now it is passed my daughters prom. No dress until April 25. This company will lie just to get your business and blames others when they fail. Do not trust them. They’re unethical. Plus, I find it sketchy that there is no 1-800 phone number to call for customer service. You can only contact them via email and they still don’t respond to your email requests. Please don’t make the same mistake I made. Do not shop here.