I have a huge collection of Ryobi…
I have a huge collection of Ryobi tools, and for the most part the tools are great, although heat management seems to be a real issue, my complaint is the after sales care, particularly the customer service, which is, by far the worst I have dealt with, on several occasions I have had to deal with them and to use the word hopeless is a huge understatement. I don't know if this is a tti issue or just Ryobi, but my advice is buy another brand if you want good after sales care, as you absolutely will not get this from them, I reported a fault with a tool 6 days ago, and I still don't have a proper answer as to what happens next.