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Macoroni M

加拿大

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PayBright

Horrible customer support

Horrible customer support. I purchased the laptop with paybright, and a few days later I wanted to return it and get another one. I used a different phone number the second time and got a security risk message and my account was blocked right away. I called the help center, and they said they could not help me in any way and I need to contact the authentication team. So I did, and they requested a number of documents from me (and remember - this is just for changing the phone number), I was able to provide some of them, but not all (who on Earth has their original SIN letter????). And they rejected the second purchase with auto-email, and I don't even see my original purchase in my account.

2023-04-24