I found this company via Google search
I found this company via Google search, and the filters I needed in a hurry were shown as in stock and for sale in UK pounds. One I placed the order I found out that the filters were being shipped from America.. i did state that had I been told this I wouldn't have placed an order. Anyway I paid customs duty and tax for £200.00. Only to recieve half of the order. I contacted wild west pools via email, and I was told that the order was split into two boxes and that the other box will be sent by a different shipping company. Alarm bells for me as I'm pretty sure I will get hit with another invoice for customs, taxes etc. I stated that I wish to cancel the second package as I felt that I had been misinformed and the time of delivery was too long for me running a commercial pool to wait. I was told that the order had left. When I questioned this as I wanted proof, I was told they would not give the information... I am now in a situation where I will be looking at legal advise to hopefully recoup my money. At the end of the day I ordered a product of which I had good reason from the marketing on the website that led me to believe that I was buying from a UK company selling goods in UK pounds.. I was so wrong and duped. I will be more careful in future. Waste of time and my money.