It’s a scam
It’s a scam. They did not honor the said processing and delivery time and still did not give 100% refund when I reached out to them and they tried to only do 30% refund. Had to go back and forth with customer service and they would take days to respond. Wasted a lot of time and energy to try to explain to them they can’t miss the promised processing/delivery date and not complete the refund, and received no helpful contact from their “customer service”. Save yourself from the miserable experience and jus shop from a trusted brand.
