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Matthew Gillard

新西兰

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DOOGEE

Months of emails regarding a known…

Months of emails regarding a known fault with a V20 phone fingerprint reader, and being included in an email between staff actively telling the other to ignore me. Also had an s88 pro with a gps fault from one of their resellers - sent it back to China and came back with the same fault - now they refuse to fix it properly claiming outside of warranty... When the issue occured inside warranty period and took months to get shipped back and forth.. I would be happy to share the screenshot of the email but cant add images here.. horrific / no customer service whatsoever. Avoid this brand..

2023-05-06有帮助 1