Vet video is great, medications are very very expensive
The vet video portion was very professional and helpful. The pharmacy has to be Contacted Continually to get an update on your medications and where your medications are tracking wise. I was told via text that Fuzzy is saving people money but we were charged $51 for $6.79. Eye drops. We were charged $31 for 3 pills which sell for less than $12 which never arrived in time to help our ailing cat. After writing Fuzzy I was told that Fuzzy encourages customers to grab your prescription and source them yourself for a better price. But that statement only came after we had already paid and complained about the exorbitant prices. No where does the fact of requesting your prescription appear on their website nor was it offered to us. Fuzzy claims Chewy won't except their prescriptions. We were told that if we tried to fill the prescription it would only delay receiving our prescription. Whats going on you say? $$$$ After looking at the reviews it appears Fuzzy pharmacy is having major shipping and pricing issues. This only impacts what is working right, which is the vet video department. FYI grab your prescription and do yourself a favor. We requested a refund. We will update this at a later time and date. Lets see if customer service steps in. Thank you. Update, never heard back from Zubin Bhettay - Co-Founder & CEO - Fuzzy Pet Health or anyone else. Never received a refund much less any other communication. Thumbs down. Thank you.