Where are my glasses?
According to the tracking, my order has been sitting around for over two weeks waiting to actually be handed over to DHL or put on a plane (conflicting stories between DHL tracking and Wherelight customer service). Order before this shipped fine but it did not use DHL. Also please contact them via email and not via the 'Consult centre' on their website. The username defaults to your full name and they publish all questions and answers on the page - even if your question includes your email or your full home address. Privacy nightmare. Update May 27: these glasses did arrive a couple of days later, however the tracking link provided by Wherelight is still sitting at Awaiting Handover to DHL. I'm not sure how Wherelight in their comment to me below actually knew they'd been delivered.