Do not click a link saying “VIEW EXCHANGE OPTION” it is built to accept without you even knowing you accepted it
HEY YOU ALTON THE AGENT IN HOP2. WHOEVER YOU ARE BEHIND THAT NAME, YOU ARE THE REASON WHY WE HAVE TO DEAL WITH THIS MESS! AND NOW YOU JUST HIDE AND REFUSE TO REPLY TO OFFER AN ALTERNATIVE WITH WHAT YOU DID? YOU KNOW WHAT YOU DID AND YOU KNOW THAT THE LINK YOU SENT ME HAS A MAGIC ON IT. THAT LINK WAS BUILT TO CONFUSE PEOPLE INTO ACCEPTING THE OFFER WITHOUT EVEN ACCEPTING IT. ARE YOU FULFILLED THAT YOU DID YOUR WORK GREAT BECAUSE YOU GOT $5K FROM ME? NO. YOU DID NOT GAVE A GREAT CUSTOMER SERVICE. WHERE WERE YOU WHEN I RAISE A CONCERN WHEN IT WAS STILL PROCESSING? YOU WERE HIDING. REMEMBER YOU SAID THE FIRST TIME THAT “YOU CAN NOT CHANGE THE FLIGHT BECAUSE OF TICKET RESTRICTIONS? “ THEN I JUST REPLIED “PLEASE ADVISE?” AND YOU NEVER SAID ANYTHING! NO CALLS NO EMAILS,NOTHING. YOU JUST SENT ME THIS MAGIC LINK TO SCAM ME AFTER VIEWING! AS AN AGENT YOU FAILED TO COMMUNICATE WITH A CUSTOMER BEFORE FINALIZING EVERYTHING AND YOU CANNOT ACCEPT THE FACT THAT YOU MESSED UP! YOU NEVER ASK ME IF ONLY I WANTS MY FLIGHT TO BE CHANGE OR THE 3 OF US? YOU DID NOT SAID ANY THING. THIS $5k THAT YOU SCAMMED ME FOR? I WILL BE WORKIING MY ASS OFF FOR A YEAR JUST TO PAY IT ON MY CC. BUT YOU? WE WILL REMEMBER YOU THE REST OF OUR LIVES BECAUSE YOU ENDED OUR VACATION WITH SO MUCH STRESS. NOT ONLY ME BUT MY WHOLE FAMILY! THINKING ANY WAY WE COULD GET OUR FLIGHT RETURNED! MIND YOU, ONE PASSENGER HAS MEDICAL ISSUES AND HIS MEDS NOT GONNA LAST FOR UNTIL JUNE 3! HE HAS TO GO ON THE DATE OF OUR ORIGINAL FLIGHT WHICH IS MAY 22!! IT HAS BEEN 4DAYS SINCE I KEEP ON EMAILING YOU ALL AND USING THIS LIVE CHAT AND YOU GUYS KEPT TELLING USTHAT SOMEONE WILL BE CONTACTING WITH ME 24-48 HOURS!! AND NO ONE HAS BEEN IN CONTACT WITH ME TO HELP OUT!!! IT HAS BEEN 4 DAYS YOU ARE DOING THIS TO US!!!