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Ion

罗马尼亚

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rèphr

I had problems with this purchase

I had problems with this purchase, my bank contacted me and wanted to stop the purchase as the name of the company seemed to be a fraud. Hence, after I clarified things with the bank I also called rephr, to check if, indeed, the payment went through and I should expect the order, or it was cancelled. The client service representative was VERY VERY helpful, she checked everything and in due time I received the brushes. I really appreciate your products and this encounter reassured me to purchase more products, not only because they are very good, but also because it is a pleasant interaction. Thank you.

2024-10-08