I am writing to express my strong…
I am writing to express my strong dissatisfaction regarding the severe fulfillment delays with my recent purchase (Order #39272) and to reiterate my request for an immediate, full refund. This is unfortunately not an isolated incident. I experienced a nearly identical issue with a previous order, and a close friend encountered the exact same fulfillment failure when ordering glasses a couple of months ago. Despite submitting a formal request for a cancellation and refund due to the lack of dispatch updates, I have received no update, confirmation, or resolution from your end. Given the repeated lack of timely shipping and clear updates, please process the cancellation of Order #39272 immediately and issue a full refund to my original payment method. Please reply to this message directly with official confirmation of the canceled order and a reference number for the refund transaction. I expect a prompt update on this matter