great experience overall
I booked a flight and somehow the dates were incorrect on the booking. I tried many times to speak to someone about fixing it but was told it would cost me $600 to correct. I finally got in touch with a supervisor by the name of Michal . Michal essentially did everything in his power to help improve my experience and in the end they changed the dates, even though it was at a loss for them (I paid for half). Most businesses won't do that for someone, so I appreciated the gesture very much and will continue to book with this site.