They're on the job!!
I was trying to make room on my hard drive and accidentally deleted my MacX Video Converter Pro from my Applications and I thought it was gone for good. I contacted the DigiArty Support team via email and within 24 hrs, I received help from Sherry and Adam, who both sent me the necessary links and directions to reinstall my program. All the original saved downloads were still there!! They're great!! Couldn't be more pleased with the support help!!