Return claimed it “wasn’t received” but tracking said otherwise
My husband ordered two lighted bases for a glass piece we just bought. Neither of them worked for the size and the shape of the sculpture so I needed to return. The two boxes were in same packaging unused and I had to email for instructions to return. Instructions were given and I was told I had to pay for the return…which was okay with me. I’m now being told they haven’t received my order when USPS tracking says it was delivered to “an individual” at the address I was told to send it to. It’s not about the money for us…it’s about the dishonesty and the scam. Beware people…you probably won’t be able to return this or get any sort of customer service if something goes wrong. I’d rather order from Amazon quite honestly.