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Joe Customer

美国

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Wild West Pool Supplies

Damaged part unable to return

My order arrived damaged. I notified them of the damage and requested a replacement. Over 2-3 days requested pictures of damaged part and then day later 6 pictures of undamaged box. I thought a replacement part for my pool was being sent; only after asking for a delivery date did I learn they were trying to blame issue on shipper and will not send me a new part unless shipper reimbursed them. Meanwhile I have to wait while shipper and Wild West Point fingers

2023-06-21