They don't honor their return policy!
I placed an order for 3 dresses on 8/24. Two shipped quickly and arrived on 8/28. One did not fit at all, the other I was on the fence about, but wasn't going to make a return decision until I received the entire order. Went on vacation on 9/4, and when returned on 9/13 dress had arrived. Yay! Unfortunately did not fit. I reached out to Grae Cove on 10/9 to initiate a return, and was told that because my order had arrived on 9/6, I was outside the return window. REALLY? My order is delayed, I don't receive it in time for the vacation I ordered it for, I initiate it within the return window, and you won't honor your return policy by 3 days?! Geez, not a way to keep customers. Buyers beware.