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Tudor

罗马尼亚

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SmallRig

My item stood for 3 days in your deposit for nothing

My item stood for 3 days in your deposit before sending it. When I contacted the Customer Support they said the item was shipped but the DPD courier is slow. I contacted DPD and they confirmed that you, SmallRig, didn't dispatched the item. I have asked to cancel my order - the answer was: not possible. I have asked to send the item via DHL Air - the answer was: not possible. Even though I paid for the transportation you did not allow me to choose the transportation mode. Thus, for a week I didn't know when or where is my item that I paid for....

2026-08-12已认证