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MomInPhilly

美国

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Ask & Embla

Make sure you want it because they won’t refund

I am a middle aged woman blessed with enough disposable income to shop online frequently. I shop on Etsy as well as major retailers. I purchased several rings from Ask and Embla but sadly, they were too heavy and big for my hand. I returned them to a California address since I did not have any other address for a return. They received the package 5 days after I sent it. That was three weeks ago. They not only have not processed my return or refunded my money , they keep saying they need to review it, have offered replacement items, which I politely declined, and have just told me, three weeks later that I should have sent it to Singapore, not California. Thank God I have my return receipt. The rings were very nice but then again, they were not cheap so if you buy from them, make sure you really want the items as returns are not easy, possibly impossible. Hope this helps someone.

2023-09-27有帮助 1