STAY AWAY!
Ditto what the last poster said. June 5th I paid for an RX and vet fee to review it. Went to refill it and it goes directly to chat which no one ever answers. Found their phone number in California and got voicemail. Needless to say no one has called back. I guess I have to find a new online vet and start all over. (I have a local vet but they don't do appts. It's first come, first served and extremely had to get in.). Good thing I didn't pay for a subscription! STAY AWAY!!