So Frustrated!!!!
Soooo, frustrated. The representative that took my order was very professional and did a great job taking care of the order. However, I was told the order would ship in 1-3 days, and that was on June 19th, on June 21st I received an email stating that these heaters would ship July 7th, and yesterday I was notified it wouldn't ship until August 25th!!!! This is for a new home, and the customer has closed and is needing these heaters installed so they can get the money that was set in escrow. I will NEVER order anything from BBQGuys again. I can't believe they would tell me it would ship in 1-3 days after the order was placed on the 19th of June and now it won't ship until August 25th. And now I have been waiting for over 27 minutes for a customer representative to assist me. Still Waiting!!!