The machine when working is great
UPDATE: Now they have decided to replace the defective part. But I have to return the old part before they ship the replacement. So it will take about 3 weeks for the old part to get there and then another 3 weeks for the replacement to get back here and by that time my 6 month warranty on the module will be gone Acmer P2 33w The machine when working is great. But at less than 6 months old should not blow the laser module. Left a voice mail for the almost a week ago and 5 days later they finally return my call after battling with their facebook messenger response and emails. Initial response for and message or email is 3 to 4 days. Then you get responses back every 24 to 48 hours, If it requires a replacement part you then have to wait almost 3 weeks for it. The laser module should have more than 6 month warranty. Then you you have to buy a replacement you just as well to buy the whole new unit because that is basically what they charge for just the module. They need customer service available 24/7 like real businesses and parts stored stateside so you don't lose so my time waiting for it to cross the ocean. all toll waiting on them I have lost over 30 days and all that is losses on the short warranty time also