Poor customer service
This company obviously does not put their customer first. I get it that they are in the business to make money, but you would hope they would care about their customers. 8 purchased several items at 50% off. I tried t9 purchase an additional item, but the website froze and did not allow me to purchase the item. I immediately emailed their “Customer Service” dept (I use that term lightly). They said they could only give me 40% off, not 50%. That is ridiculous. I explicitly emailed and told them their website froze and I could not put in the order but would they add it to my order. When they emailed me that they would not give me the same discount 8 told them to cancel my entire order. There are too many other companies out there that care about customers and care about making it right. I will certainly be ordering from another company and I suggest yo7 d9 too.
