No facilities in packed out premises
A group of us went to London to support a disabled friend who was doing the half marathon, we went into Pret A Manger in pall mall and had a coffee, it was good coffee to be fair, on leaving we needed the toilet, I asked a member of staff where the toilets were only to be told that they were broken. We went around the corner to trafalger square to the next Pret A Manger to use the toilets there only to be told that they were also broken. Was it a coincidence , I don’t know. Shame on you for having two cafes with no facilities. I thought it was a health and safety thing that you needed toilets and washing facilities in an eatery. Shouldn’t you have been closed, both places were heaving. Needless to say me and my friends won’t be using your company again