Best of the Best!
This company is absolutely the gold standard for customer service. I ordered a piece that was a discontinued item, I loved the color and when they had it available I was ecstatic. Unfortunately; it was actually sold out due to an inventory issue. Customer Service was on top of it, emailed me within an hour of purchase and offered any color in the same style for the same price that I paid for the discounted item! While I did really want the item I had purchased, it was evident that I had simply discovered I loved it too late and it was no where to be located. I did choose another color and it arrived direct from the manufacturer quickly. We have a trip coming up in the Fall and I will 100% be purchasing the pieces I need from Luggage Pros. I am sold and loyal to businesses that provide stellar customer service and this company far surpassed expectations. Thanks!