I live in Hawaii and assumed that…
I live in Hawaii and assumed that shipping would be a problem, but not with Willow- its like clockwork. I've never had a problem and get plenty of messages about when the product is being shipped and where it is, etc. The packaging is excellent and can withstand our warm/hot weather if I can't get to the package fast enough. The most important customer service excellence issue is Willow's rapid response to clients' questions and concerns. While I'm sure they have many clients, I sense that my concerns are addressed immediately and professionally as if I'm their only one! Good job, Willow! I hope that with future price cuts on GLPs, some type of discounts may be offered to customers. Thanks, Thanks