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Karen Dorgan

美国

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Go Configure

Poor scheduling and communication

First scheduled date was 7/19 7a-11a, and they called at 10 to say the tech was ill. They rescheduled two days later on the 21st 7a-11a. I called on the 20th to confirm. Called on the 21st at 10:30 to check status, and was told the tech was running behind, and they would call me back when they got a time from him. Called them back at 12:30 and was told that they had left me a message at 10:30 to reschedule. They did not call me on the 21st or leave a message. They wanted to reschedule again. Canceled their service and found someone on Thumbtack cheaper and the are coming in the morning.

2023-07-21