A customer service experience so bad
A customer service experience so bad, its completely destroyed my experience with this company. I will be cancelling my subscription. It should have been an easy effortless solution. Instead I had to write several emails with the very simple, and helpful to you, solution... the only thing the CS rep refused to consider. His first solution was literally to suggest that I gorge on a complete shipment of thawed on arrival fish in 24 hours and it just got worse from there. In addition, they send out emails in the CEOs name giving the impression he will respond to any concerns. It's a total lie. I doubt a company this bad at customer service can be trusted to be rigorous with their supply chain.